In this week and last week’s lecture, we have discussed many impact of IT on government, for example Government 2.0. In addtion, it is apparent that mobile computing becomes increasingly prevalent all over the world. Therefore, in this weekly journal, I would like to explore some more information about them.
New technologies are bringing new opportunities to enhance feedback between service delivery and policy or program design areas. More than half of all Australians now interact with government using a variety of these technologies (Government 2.0 Taskforce Report 2009). A cultural shift among policy and service delivery agencies is needed for these opportunities to be fully exploited.
Government 2.0 in general describes efforts undertaken by communities, states and the federal government to implement the web based tools and technologies developed and adopted by the private, commercial sector of the economy that extend the utility of the Internet (Digital communities 2008). Such kind of efforts is collectively known as Web 2.0. Among those jurisdictions that have chosen to explore the possibilities, the consensus seems to be that Web 2.0 can help government enhance its existing relationship with citizens by creating new avenues of interaction.
Government 2.0 involves a public policy shift to create a culture of openness and transparency, where government is willing to engage with and listen to its citizens; and to make available the vast national resource of non-sensitive public sector information (PSI). Government 2.0 empowers citizens and public servants alike to directly collaborate in their own governance by harnessing the opportunities presented by technology. There are three aspects can be defined for Government 2.0,
- Leadership, policy and governance to achieve necessary shifts in public sector culture and practice
- The application of Web 2.0 collaborative tools and practices to the business of government
- Open access to PSI
In brief, Governments today are using Web 2.0 technologies to transform themselves from government-oriented to citizen-oriented government that is characterized by cooperation based on information and service sharing, new government services oriented toward the demanding side, and easy participation of citizens.
There is a video from Tim O’Reilly about Government 2.0.
Mobiles as a category have proven more interesting and more capable with each passing year, and continue to be a technology with new surprises. Mobile computing is a kind of new technology that is being developed with mobile communications, Internet, databases and distributed computing technology. Mobile computing technology will enable a computer or other intelligent mobile devices to achieve data transfer and resource sharing in the wireless environment. In the developed world, mobile computing has become an indispensable part of day-to-day life in the workforce, and a key driver is the increasing ease and speed with which it is possible to access the Internet from virtually anywhere in the world via cellular network.
Recently, the increasing availability of high speed wireless data networks and mobile computing devices has spurred the Queensland Government to expand its application of mobile data systems for its agencies providing emergency services. The Government plan to set up a panel of providers as a method of giving agencies the flexibility to develop mobile data terminal solutions that meet their needs and utilizes existing infrastructure. The Queensland Ambulance Service will use the new arrangement to replace its ageing mobile data terminal system, and the Queensland Fire and Rescue Service is expected to use the panel to source gear for an automatic vehicle location system.
Obviously, it can be seen the need of mobile computing in many forms of government. Mobile computing as a new technology can facilitate government to improve working efficency.
- Digital communities. 2008. Government 2.0: Building Communities with Web 2.0 and Social Network.
- Government 2.0 Taskforce Report. 2009. Engage Getting on with Government 2.0.
- The National Information Society Agency. 2008. Concepts and Features of Government 2.0 and 3.0.
- Wikipedia. 2010. e-Government.
- Computer World. 2010. New mobile computing for Queensland emergency services.